COMMUNICATION POLICY
Telephone Calls
Patients are encouraged to make an appointment to speak with their doctor as we do not transfer patient calls to the doctor.
For certain circumstances, patients may leave a phone message and where appropriate the doctor will return the call within 24 hours.
Alternatively, a practice staff member will call to advise you the doctor wishes to see you via appointment.
Website
The City Doctors website is full of information you need to know when attending our practice.
City Doctors Medical Centre has an email address that patients can use to send through simple communications to their doctor or practice staff. The email address is thewangeeclinic@gmail.com.
This email address is checked on a regular basis and any email received will be acknowledged in a reply, and passed on to the addressee. All relevant emails will be stored in your patient record. While we make every effort to keep your information secure, we remind our patients that electronic communication and information can potentially be compromised and accessed by persons outside of our centre. Patients communicating with City Doctors Medical Centre through email do so at their own risk.
For any urgent health matters and to make appointments, please telephone our reception team on 0297503323/0280228428.
You can now find us on Facebook!
Keep up to date with all that is happening at City Doctors by following our page at https://www.facebook.com/citydoctorsmedicalcentre/